Promotional Terms

For a limited time, enjoy 50–70% off sitewide. Prices are as marked. Available while stocks last, this sale marks the final opportunity to shop our current collection.

 

How does the sale work?

This is a limited-time sale offering 50–70% off sitewide. All prices are as marked and no discount code is required.

Do I need a code at checkout?

No code is required. Prices are as marked. 

Is stock limited?

Yes. Stock is strictly limited. Once a product is sold out, it won’t be restocked.

Can I use additional discount codes?

Additional discounts, welcome or other promotional offers can’t be used during the sale period.

Can I request a price adjustment?

Price adjustments are not available on orders placed before, during or after the sale.

When will my order be dispatched?

Please allow 3–5 business days for your order to be dispatched.

We truly appreciate your patience during this time and can’t wait for you to receive your order.

What shipping options do you offer?

We offer standard and express shipping, for all orders within Australia and New Zealand.

Domestic within AUS via Australia Post: 
Standard Post $9.95
Express Post $14.95

New Zealand via Australia Post:
Standard Post $16.50 NZD
Express Post $21.50 NZD

Does express shipping mean my order will be dispatched faster?

Express shipping refers to the delivery speed with the courier only and does not impact the dispatch timeframe of your order.

All orders are dispatched within the same processing window, regardless of the shipping method selected.

Can I return items purchased during the sale?

All items purchased during the sale are final sale and are not eligible for return, exchange or refund, including for change of mind.

We recommend reviewing product details carefully before placing your order.

Can multiple orders be combined?

Orders placed separately cannot be combined, as each order is processed individually through our warehouse.

Can I add items to my order after placing it?

Once an order has been placed, we’re unable to add items or make changes. If you’d like to purchase additional products, we recommend placing a separate order.

Can I change or cancel my order?

Due to the high volume of orders and our upcoming business pause, we’re unable to make changes or cancellations once an order has been processed. Please ensure all details are correct before checkout.

Can I use store credit or a gift card during the sale?

Yes, store credits and gift cards can be used during the sale. Please note that additional discount codes cannot be applied.

What happens if my address is incorrect?

Please double-check your shipping details before completing checkout. If your order has already been processed, we may be unable to update your address. We recommend contacting our team as soon as possible for assistance.

Can I choose a later dispatch date?

We’re unable to delay or hold orders during the sale period. All orders will be shipped as soon as our warehouse reopens and resumes full operations.

Are warranties still honoured?

Yes. All products remain covered under Australian Consumer Law, including during and after the sale period.