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FAQs

Looking to learn more about our wholesale table linens? We’ve compiled some of our most frequently asked questions and answers below.

Can’t find the answer to your question? Contact our team for further assistance - we’d love to hear from you.

Where is your linen sourced?

Our linen is grown and produced in France directly from the flax plant, giving it a high-quality and luxurious natural finish. European flax is widely regarded as the premium fibre for natural linens, and we’ve spent many years testing fabrics and building relationships with trusted suppliers to provide the best possible products for our clients.

All of our wholesale table linens are designed with love by Linen Social in Northern NSW, Australia, and pre-washed after manufacturing for a soft, textural look.

Is linen eco-friendly?

Yes! Natural French linen is produced without the use of any pesticides, and is 100% recyclable and biodegradable - just one of the many reasons we’re so passionate about our products.

Do you offer wholesale pricing?

Absolutely. Our full range of cotton linen napkins, pure linen napkins and pure linen tablecloths can all be purchased at wholesale rates. We regularly service the wedding and event hire industry, and completely understand the importance of finding quality wholesale products. You can apply for a wholesale account with Linen Social right here!

Do you have a minimum order?

We have a minimum order quantity of 50 for our existing range of linen napkins, a minimum order of 250 for any custom orders, and a minimum order of 5 for our linen tablecloths.  These minimums allow us to continue to provide the highest-quality products for our clients.

Can I request a fabric sample swatch?

Of course! Our natural linen fabric swatches are available free of charge, with a postage fee of $9.95. We are also able to send individual swatches on request - get in touch here for more details.

What if I want an item in a different colour or size?

If you’re searching for a specific linen colour or product size not currently listed in our Linen Social catalogue, we can certainly assist with custom orders. Please note that higher minimum quantities are applicable for any custom orders, with a lead time of 6-8 weeks. Our custom orders are quoted on a case-by-case basis - get in touch with our team for any special requests, and we’ll get back to you as soon as possible!

What if the item I want is out of stock?

Pre-orders are available for any wholesale linen products that may be out of stock at the time of purchase. Pre-ordering our linen ensures you won’t miss out on the next shipment, particularly for our popular linen styles that tend to sell out quickly! All pre-orders with Linen Social are paid in full, with an ETA provided by our team and delivery arranged once the shipment has been received.

Do you ship worldwide?

Yes! Our range of wholesale cotton linen napkins, pure linen napkins and pure linen tablecloths are all available for worldwide shipping. Shipping costs and dispatch details will be calculated for your order at checkout.

What is your return policy?

In the unlikely event of faulty or damaged products, we will happily offer a refund for goods returned within 7 days (unused and in original packaging). Visit our returns page for more information on our refund policy and processing your return.

Unfortunately, we don’t allow refunds, exchanges or returns for change of mind or custom orders. If you’re unsure about colour or fabric selections, we recommend ordering one of our fabric swatches to help you find the perfect fit!

How do I take care of my linen?

The beauty of natural linen is that regular washing will only make it softer and even more luxurious. To clean your linen, we recommend a warm and gentle hand or machine wash with a mild detergent (no bleach or detergents with optical brighteners).

We also recommend separating dark and light linens prior to machine washing, and only tumble drying on a low heat. Head over to our linen care guide for more information on washing and maintaining your linen.

What payment methods do you accept?

We accept all major payment methods including Direct Deposit, Visa, Mastercard, AMEX, Paypal, Zip Pay and AfterPay. Simply select your desired payment method at checkout and follow the appropriate prompts.

When will I receive my order?

Our standard delivery timeframes are order-dependant and will vary on a case-by-case basis. Freight is arranged once your payment has been received in full, at which time our team will be in contact to confirm your dispatch and tracking details.

If you need your order in a hurry, we also offer express delivery for an additional fee. Get in touch with our team for any urgent orders, and we can process an express delivery for you ASAP.

How much does delivery cost?

Standard delivery costs vary on a case-by-case basis and are calculated at checkout, depending on the size of your order and delivery location. Express delivery is also available for an additional fee. Learn more about shipping and delivery options here!