When purchasing a pre-order item customers are agreeing the the below terms and conditions:

  • The pre-order date is an estimated arrival date and may be subject to change. If this occurs, the customer will be informed of the updated arrival date. If the updated date is delayed more than 30 days from the original estimated arrival date then customers will be offered the option to receive a full refund for the pre-order item/s.
  • Pre-order’s can be cancelled within 2 weeks of the initial purchase date for a full refund. After this, Linen Social's general Return Policy applies.
  • If the customers order contains one or more pre-order items and one or more available items (that are not on pre-order) the entire order will be shipped together upon the arrival of the the pre-order item.
  • If the customer would like the pre-order item/s and available item/s to be shipped separately they are required to get in contact with us at hello@linensocial.com.au. Please note: sending items separately will result in the need to generate a secondary shipment label. Therefore, the customer will be required to make payment for this. Please view Shipping for estimated pricing.