Dove Grey Baby Play Mat

Baby Play Mats

ALL LINEN PRODUCTS

The beauty of natural linen is that regular washing will only make it softer and even more luxurious. Our linen is extremely durable and made from high-quality natural fibres, however, it’s important to maintain and care for your linen correctly to avoid damage. Please consult our Linen Care guide below to help you make the most out of your linen!

Washing and drying your linen

For regular cleaning, we recommend a warm and gentle hand or machine wash with a mild detergent (no bleach or detergent with optical brighteners). Washing your linen with high temperatures can cause shrinkage and weaken the natural fibres.

We also recommend separating white, light and dark linens prior to machine washing, and washing linens separately from other fabrics. Avoid soaking your linens for more than 10 minutes. If you choose to outsource your linen cleaning to external providers, please ensure they are aware of the appropriate way to care for your linen.

Linen can be tumble-dried on a low heat. Alternatively, we recommend air-drying your linen where possible for a softer, more superior finish.

Storing your linen

To prevent mildew, make sure your linens are completely dry before storing. Linen is created using natural fibres that need to breathe, and are best kept in cool, dry areas with appropriate ventilation. Avoid storing your linen in direct sunlight, as this can cause discolouration.

Ironing your linen

Natural linens are designed to have a soft, textural finish after washing. Creases and wrinkles are all part of the beauty and magic of pure linen! However, if you do wish to iron or press your linen, we recommend using a medium-hot iron while the material is still damp for best results. 

We want you to love your linen as much as we do! Linen Social takes quality control seriously, and pride ourselves on providing a premium product. Please see our refund and returns policy details below.

Faulty or incorrect goods

In the unlikely event that your goods are delivered faulty or damaged, or if you have been delivered the incorrect product, please notify us at hello@linensocial.com.au as soon as possible. We will happily offer you a full refund if items are returned within 7 days of receiving goods. Products must be unused, unwashed and still in original packaging. Please note that due to the nature and intended use of our products, general wear and tear over time is expected and not considered a fault.

Our address for returns is: 16/23 Enterprise Ave, Tweed Heads South NSW 2486, Australia

We will be in touch with confirmation once your return has been received and refund processed (please note, this can take up to 7 days). For any questions regarding your refund, please contact our team.

We also recommend you arrange tracking with your courier for your return postage, as any goods lost in transit are sadly not eligible for a refund.

Change of mind

Unfortunately, we are unable to offer refunds or exchanges for change of mind on any of our linen products. Please note that colour variations due to computer monitors are outside of our control, so are unable to be classified as a faulty product. If you’re unsure about colour or fabric selections, we encourage you to order one of our linen fabric swatches to help you find the perfect fit before placing an order!

Custom orders

If you have placed a custom order with Linen Social, this means that your products have been created specifically to suit your specifications. For this reason, we are sadly unable to offer a refund on any custom orders unless they are deemed faulty or damaged, so please choose your linen selections carefully.